Missed-call text back: turn every missed call into a text conversation
You can't pick up on a roof, in a treatment room or at dinner. A text goes out within seconds of the missed call, so the customer answers you instead of dialing the next business.
- Texts back in seconds
- Works after hours
- Every caller saved as a lead
Missed-call text back is an automation that texts a caller within seconds when you can't answer. The caller replies by text, gets a booking link or a callback time, and is saved in your pipeline. It is part of CRM & Marketing Automation: US$299 (CA$399) setup, then US$149 (CA$199)/month.
See a missed call become a booking
Pick a business type.
- Sent from your business number, in your wording
- Asks what they need and offers a time
- Hands the conversation to you whenever you want
- Saves the caller's name, number and request
Scripted demo for illustration. Your messages are written with you and sent only as a reply to people who called.
Voicemail vs missed-call text back vs AI receptionist
| Voicemail | Missed-call text back | AI receptionist | |
|---|---|---|---|
| Responds within seconds | No | Yes | Yes |
| Customer can book without a callback | No | Yes | Yes |
| Works nights, weekends and holidays | No | Yes | Yes |
| Answers the call live, by voice | No | No | Yes |
| Transfers urgent calls to you | No | No | Yes |
| Saves every caller as a lead | No | Yes | Yes |
Text back is the lower-effort first step. If callers need a spoken answer or urgent calls must reach you, add the AI Receptionist, which answers the call itself.
Sound familiar?
Tap a card to see the fix.
What's included
Instant text reply
Sent within seconds of a missed call
Your wording
Messages written with you, in your voice
Booking link
Customers pick a time themselves
Lead capture
Every caller added to your pipeline
Second nudge
A follow-up if they don't reply
Monthly report
Missed calls, replies and bookings
Missed-call text back pricing
Included in CRM & Marketing Automation. Simple setup fee, flat monthly price. Prices shown in US dollars (USD).
CRM & Marketing Automation
Every lead tracked, followed up and reminded automatically
- CRM and sales pipeline set up for you
- Missed-call text-back and instant lead replies
- Email and text follow-up sequences
- Appointment reminders and review requests
- Monthly pipeline report
Answer Every Lead
Never miss a call, chat or follow-up.
The most common starting point for service businesses.
Book a callFounding client offer. setup fee waived and your monthly price locked for 12 months. Open to the first 3 clients per service.
Month to month, cancel with 30 days' notice. Setup fees cover onboarding and are non-refundable once work starts. Ad spend is paid directly to Google, Meta, LinkedIn or Amazon.
All plans are billed in Canadian dollars (CAD). USD prices are shown for reference; your card issuer converts at its own rate. Prices plus applicable taxes.
Questions, answered
Still curious? Book a free call or send a message.
What is missed-call text back?
It's an automation that sends a text to a caller within seconds when your business can't answer. The caller can reply, ask a question or book a time by text, so the conversation continues instead of ending at voicemail.
Does it work with my current phone number?
Usually, yes. The setup depends on your phone provider, so we confirm exactly how it will work with your number on the free call, before any setup fee.
How much does it cost?
Missed-call text back is included in CRM & Marketing Automation: US$299 (CA$399) one-time setup, then US$149 (CA$199) a month. Carrier messaging fees may apply; we tell you up front.
Is it legal to text someone who called my business?
A reply to a person who just called you is a consent-based message, and we set it up with your business name and an easy opt-out. Rules differ between the USA and Canada. In the USA, carriers also require businesses to register before texting from a standard 10-digit number, and we guide you through that during setup. This is general information, not legal advice. See Is it legal to use AI to call or text customers? USA vs Canada.
What's the difference between text back and an AI receptionist?
Text back lets the call go unanswered and then starts a text conversation. An AI receptionist answers the call by voice, books the job and transfers urgent calls. Many businesses start with text back and add the receptionist later.
How long does setup take?
Most setups go live in 2 to 3 weeks, including writing your messages with you and testing on your number.
Works well with
Most clients combine two services. Bundles cost less.
AI Search
Get found on Google, in the Map Pack and in AI answers
AI Front Desk
Answer every call, chat and text, day or night
Websites & Apps
AI-built websites and custom business tools
Shopify & E-commerce
Shopify SEO, AI shopping visibility and Amazon Ads
Ads & Content
Google, Meta and LinkedIn ads plus AI creative
See exactly what you get, then talk to Garry
Every service lists what's included and what it costs. When you're ready, book a free 30-minute call and we'll recommend the smallest plan that will move the needle.